Privacy Policy

1. Introduction

At Sunridge Energy Pty Ltd (“we,” “our,” “us”), we are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

• Personal Information: Name, address, email, phone number.
• Financial Information: Payment details, bank account information.
• Technical Information: IP address, browser type, usage data.
• Other Information: Any details you provide directly or indirectly.

3. How We Use Your Information

We use your information to:

• Provide and manage products and services.
• Process payments and transactions.
• Communicate with you about your account.
• Improve services and customer experience.
• Comply with legal and regulatory requirements.

4. Disclosure of Information

We may share information with:

• Employees, contractors, and service providers.
• Financial institutions for payment processing.
• Regulatory bodies and law enforcement.
• Sister companies for quotation options and solutions.
• Other third parties with your consent or as permitted by law.

5. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality and user experience. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to fulfill rebate claims, legal obligations, or service agreements.

7. International Transfers

If data is stored or processed overseas (e.g., cloud services), we ensure appropriate safeguards such as encryption and contractual protections.

8. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect children’s personal information.

9. Security

We take reasonable steps to protect information from unauthorized access, use, or disclosure. However, no method of electronic storage is completely secure.

10. Access & Correction

You have the right to access and correct your personal information. Contact us using the details below.

11. Complaints

If you have concerns, please contact us. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes

We may update this policy from time to time. Updates will be posted on our website.

13. Contact Us

Sunridge Energy Pty Ltd ABN 42 695 624 321 Brisbane, Queensland, Australia